Shipping & Returns
Shipping Policy
At THE REPTILE NETWORK STORE, we want to make sure that our customers receive their orders as quickly and efficiently as possible. We offer a variety of shipping methods to fit your needs, including standard and expedited options. Our packaging is designed to protect your items during transit, and we take great care to ensure that your order arrives in perfect condition.
If you have any questions or concerns about our shipping policies, please don't hesitate to contact us. Our friendly and knowledgeable team is always here to help you.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from THE REPTILE NETWORK STORE. If for any reason you are not happy with your order, please contact us within 30 days to arrange for a return or exchange. We will provide you with a prepaid shipping label to send your items back to us, and we will issue a full refund or exchange as soon as we receive your return.
Please note that all returned items must be in their original condition and packaging, and must not have been used or damaged in any way. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us. We are always happy to help.